At Shape, we know that custom software is only valuable if it’s reliable, secure, and easy to maintain. That’s why we’ve built rigorous processes into every stage of our development cycle — from initial design through to deployment and long-term support.

A UX-Led and Quality-Driven Approach

Quality begins before a single line of code is written. Our team takes a user-centred approach, ensuring that requirements, user flows, and system architecture are designed to prevent errors and deliver a smooth experience.

By focusing on usability from the start, we reduce rework and improve adoption rates, leading to more resilient software overall.

Rigorous Testing at Every Stage

We apply a test-driven development mindset and maintain 95%+ automated test coverage across projects. Our quality assurance practices include:

• Unit and integration tests for each component
• End-to-end testing of key workflows
• Manual QA to cover edge cases and real-world scenarios
• Staged releases (development → staging → production) to catch issues before they impact users
  

This layered approach ensures bugs are caught early, and stability is maintained as your system evolves.

Secure Software Development Practices

Security is never an afterthought. We follow industry best practices to safeguard your business and customer data:

• Secure coding standards to prevent vulnerabilities like SQL injection or cross-site scripting
• Encryption in transit and at rest for sensitive data
• Cloud infrastructure hardening on AWS, GCP, or Supabase
• Regular dependency audits to detect and patch vulnerabilities
• Penetration testing with trusted security partners for projects requiring advanced validation

This means your software is not only functional but also compliant with modern security expectations.

Transparent Collaboration & Shared Ownership

We work in the open, providing clients with access to:

• Source code repositories
• Automated test results
• Deployment pipelines

This transparency gives you full visibility into our processes and ensures that quality and security are jointly owned by both our team and yours.

Long-Term Support and Monitoring

After launch, our work doesn’t stop. We provide:

• 24-hour critical response time for urgent issues
• Ongoing monitoring and maintenance of infrastructure
• Regular updates to keep frameworks, libraries, and dependencies secure
  

This long-term partnership ensures your system remains robust, scalable, and secure as your business grows.

Why It Matters

For SMEs and niche industries, software failures and data breaches can carry outsized risks. Our commitment to quality assurance and security by design gives you peace of mind, allowing you to focus on running your business while we manage the technical risks.

Ready to Build Secure, High-Quality Software?

If you’re looking for a dedicated tech partner who treats software quality and security as non-negotiables, let’s talk.

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