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Frequently asked questions

Our guide to Frequently Asked Questions. Explore answers to common queries and empower your decision-making for a seamless collaboration.

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How do I start a software development project with Shape?

Get in touch with us!

We begin with a discovery session to understand your goals, challenges, and users. From there, we propose a tailored plan and timeline before kicking off the design and development phases.

How do you handle ongoing maintenance and support after launch?

We provide long-term support plans including monitoring, updates, bug fixes, and critical response to ensure your software remains reliable and secure.

How do you ensure security and compliance

Threat modelling begins with understanding your system and the risks it faces. While it starts before any code is written, it’s revisited throughout development to address emerging risks. It involves the development team planning how data will flow through the system. They identify potentially sensitive data, such as personal or financial information, and define trust boundaries – points where data crosses between components or users with different levels of trust. Anything crossing a trust boundary is treated as potentially untrusted, requiring security controls like authentication, encryption, and input validation.